top of page

Booking Policy

Booking Policy for services offered

1. Services Offered:

  • Voice-Over Services

  • Script Analysis

  • Screenwriting & Playwriting Services

  • Film or Stage Direction

 

2. Booking Process:

  • All services require an initial consultation to discuss project scope, timeline, and requirements. This can be scheduled through our online booking form or by contacting us directly at [contact information].

  • Bookings are confirmed only upon receipt of a signed agreement and a deposit (see payment terms below).

 

3. Payment Terms:

  • A non-refundable deposit of 50% is required to secure the booking, with the remaining balance due prior to service delivery.

  • Payments can be made via [accepted payment methods] and are due according to the terms stated in the service agreement.

  • All rates are available upon request and may vary based on project requirements and complexity.

 

4. Cancellations and Rescheduling:

  • Cancellations made more than 14 days before the scheduled service will receive a partial refund, minus the deposit.

  • Cancellations within 14 days of the scheduled service are non-refundable but may be rescheduled once without an additional fee.

  • Rescheduling requests must be submitted at least 7 days prior to the service date to avoid additional charges.

 

5. Project Changes and Additional Fees:

  • If additional work is required beyond the initial agreement, a new quote will be provided, and work will only proceed upon approval.

  • Any changes to project specifications must be communicated as soon as possible to adjust the timeline and/or costs if necessary.

 

6. Intellectual Property:

  • All intellectual property created under the service agreement remains the property of Karlene Millwood Productions unless otherwise specified in the contract.

 

7. Rights to Use and Portfolio:

  • We reserve the right to use completed projects or portions of projects for promotional purposes unless a confidentiality agreement is in place.

bottom of page